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Payment & Cancellation Policy

Choosing Tours from Hurghada travel agency is a great honor bestowed upon us which in turn obligates our entire company to respect and honor our client with the best service, professionalism, and honesty. We understand that in order to have a successful business, there should be respectable and efficient terms and conditions that make sure that both sides of the agreement are satisfied and pleased. At the exact moment of booking one of Tours from Hurghada vacation by one our clients then they have automatically accepted and are therefore adhere to all our payment and cancellation policies. So all our clients should read all these policies and laws in great detail.Separator TFH

Secure Communication - Tours from Hurghada

Secure Communication

To make a fully secure and efficient payment, Tours from Hurghada will make sure all your information is safely stored and secure at the first contact. Our team will make sure to finalize all the details of your tour then seek your final approval by sending the final draft of the itinerary after customizing every part of it to your liking. After the final confirmation haven been sent, a part of the deposit will be paid in the most available and efficient way in a highly secure manner.

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Special Requests & Changes

 All our tours from Hurghada are very flexible and adjustable from the moment of booking till the start of the actual Tour. The entire itinerary is up for changing to meet your demands and our tour operators will be with you every step of the way to handle the finest tour possible as long as you mention all your desires and requests as soon as possible. Any action done to your itinerary will be checked and approved by all our clients before getting the final approval. If these special demands aren’t part of the initial contract then the company doesn't guarantee to do so. The company will tell each client of every action taken towards your special request. Our staff will make sure all your requirements, adjustments, and demands are executed in the most efficient manner.

Special Requests & Changes - Tours From Hurghada
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Payment Policy

Our operating team will make sure to book all the reservations as early as possible before your arrival. After receiving the agreed-on deposit which is based on the number of travelers, the required tour, and the tour date then all the reservations on the itinerary will be booked in advance. The deposit will count as part of the final price of your tour.

For Overland Tours

We don’t require any down payment as they don’t require the booking of any hotels, or domestic flights so our clients usually pay the entire cost of their tour right when meeting with the tour guide. All our clients are free to pay the price in any desirable currency. If you want to via your Credit Card or a bank transfer then you will pay an extra 3% bank fee.

For the Shore Excursions

For the shore excursions, we need 25% of the total cost of the tour as a down deposit via bank transfer or credit or debit card directly without paying any form of extra charges. As for the remaining part of the total cost, it will be paid upon your arrival in cash in any currency you desire from the tour guide to the tour guide or via your credit or debit card which will be accompanied by an extra 3% bank fee.  

For the Tours that Include Flights

For the tours that require domestic flight, we need 25% of the total cost of the tour as a down deposit via bank transfer or credit or debit card directly without paying any form of extra charges. As for the remaining part of the total cost, it will be paid at the moment of arrival to the tour guide with cash money or with credit or debit which will be accompanied by an extra 3% bank fee.

For Any of Our Travel Packages

We need a 50% down payment of the travel package tour price to be paid through the Credit/Debit card or with a typical bank transfer. As for the remaining part of the total cost, it will be paid at the moment of arrival to the tour guide or with credit or debit which will be accompanied by an extra 3% bank fee.

The Booking process should be finalized at the nearest possible time to make all the needed bookings. When the down deposit is received, we will begin making all the fitting procedures based on the accurate tour date, the traveler's number, and the demands of the chosen tour. When the deposit of the tour is paid with tours from Hurghada then it is a highly easy process which sent a secure link to make the down deposit in a highly easy manner.

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Payment By Credit Card - Tours from Hurghada

Payment By Credit Card

Everyone can make their own deposit or the rest of the payment through a credit or debit card, then our tour operators will provide a highly secure link made especially for each customer to pay the agreed-on amount of money in a very easy and secure manner. Our secure link will end the hassle of using any type of the typical paying methods at the speed of light.

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Cancellation All the Year Except Peak Time

The cancellation demands are sent via email to validate your reservations need to cancel. If you decided to cancel your tour to Egypt, then the following scale of rules will be applied:

Date Charged
From the date of booking until 61 days before your arrival date 15% of the entire tour price will be charged.
Between 60 and 30 days before your arrival date 25% of the total tour price will be charged as a cancellation fee.
Between 29 and 15 days before your arrival date 50% of the total tour price will be charged as a cancellation fee.
Between 14 and 7 days before your arrival date 75% of the total tour price will be charged as a cancellation fee.
Between 7 and 1 day before your arrival date 100% of the total tour price will be charged as a cancellation fee.

There are cancellation fees on all domestic flights in Egypt. So if you canceled a tour at any time, a number of feeds will be charged according to our cancellation policies.Separator TFH

Cancellation for Christmas, New Year, and Easter Time

If you canceled your tour, these charges will be enforced accordingly:

Date Charged
From the date of booking until 61 days before your arrival date  25% of the entire tour price will be charged as a cancellation fee.
Between 60 and 31 days before your arrival date 50% of the total tour price will be charged as a cancellation fee.
Between 30 and 15 days before your arrival date 75% of the total tour price will be charged as a cancellation fee.
Between 14 and 1 days before your arrival date 100% of the total tour price will be charged as a cancellation fee.

All the domestic flights in Egypt have cancellation policies. When a tour is canceled then a number of cancellation policies and fees will be applied accordingly.

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Postponing Your Tour

All our clients should make sure to contact us if they made their decision to postpone their tour as if we didn’t make any booking then the postponing process can be done freely. If the tour was postponed then the tour will be canceled from your end for any reason then the cancellation policies will be applied.

Postponing Your Tour - Tours from Hurghada

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Black Friday Offers - Tours from Hurghada

Black Friday Offers

The Black Friday offers from "Tours From Hurghada" are known to be available on November 30th. All the offers are valid through only new inquiries made during the sale of Black Friday. The Black Friday sales could apply during the seasonal & occasional holidays.

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Refunds

Any kind of refund is done using the same payment method and by the same account. Any type of refund will not be possible without the show of the present reservation.

Refunds - Tours from Hurghada

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Pricing Information - Tours from Hurghada

Pricing Information

All the prices listed on the website are an overall estimated cost guide only which are open for negotiations. Prices of all the packages are per person, plus Infant children from the age of two and under are free of charge as long as they don't occupy a seat on any of the domestic flights. Our Pricing is updated constantly in order for our clients to get the most reasonable price.

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Personal Expenses

There are some changes that aren’t mentioned in the packages as there are personal expenses like the entry visa fees, any food or drinks, or any other expenses outside of the contract that must come out of your pocket.

Personal Expenses - Tours from Hurghada

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Service Inquiries - Tours from Hurghada

Service Inquiries

If any of our clients have any dilemma with our services, then they should contact us immediately so we can examine the situation and rectify it as soon as possible. Always keep in mind if you choose not to complete your itinerary then there will be no refunds of any kind.

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Responsibility

We only act as agents for our travel participants, so god forbid anything happens we assume no liability for any sort of illness, damage, injury, delay resulting directly or indirectly from the following cases like acts of God, Weather, acts of government, or other authorities, force majeure, civil disturbances, wars, Protests, theft, mechanical breakdowns, quarantines, riots, and any kinds of default and conflict or sudden events plus the cancelation of any of the hotels, restaurants or carriers. No responsibility is accepted for any additional expenses from Tours From Hurghada. We highly recommend all our clients get travel insurance from their home country before traveling to Egypt.

Responsibility - Tours from Hurghada

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Travel Insurance - Tours from Hurghada

Travel Insurance

We highly stress that you acquire travel insurance before traveling. All the insurance policies are available to cover loss or damage to luggage, medical emergencies, or any sudden event that your regular insurance couldn't cover once when you are in Egypt. It also covers your travel interruption, trip cancellation, or any sudden events that could lead to the cancelation of your tour.

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Book with Confidence

Pay Monthly
Including low Deposits
5* Stars
Rated 5* Stars On TripAdvisor
Best Prices
Price match Guarantee
Always with You
24/7 Customer Support

Contact Us Instantly

Feel free to inform us if you have any questions on mind

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What Our Travellers Say About Us

View all Reviews

Annie

December 2019

It was our first visit to Egypt so me and my family didn't know what to expect. Thankfully our tour guide Manal Ahmed who by the way is the ONLY FEMALE tour guide in Hurghada! Than...

kbam1968

May 2019

We booked 2 day trip to Cairo and Luxor directly with “Tours from Hurgharda” before we left the UK. Responding promptly to any query or concerns that we may have had. Thank you...

SLJW13

May 2019

The main reason for the 5 stars is the communication from the company and the guide and driver they provided. I was very apprehensive booking from the UK with only email correspond...

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